Privacy Policy – Dr. Rakesh Chava

Effective Date: 06-10-2025
Doctor Name: Dr. Rakesh Chava
Website URL: drrakeshgastro.com
specialization: Gastroenterology, Hepatology, Therapeutic Endoscopy, Liver Transplant Care

At drrakeshgastro.com, we value your trust and are committed to safeguarding your privacy. This Privacy Policy explains how Dr. Rakesh Chava (“we,” “our,” or “us”) collects, uses, stores, and protects your personal and medical information in accordance with the Information Technology Act, 2000 (India) and the General Data Protection Regulation (GDPR) for international users.

Information We Collect

We may collect the following types of information when you visit our website or use our services:

• Personal Information: Name, age, gender, phone number, email address, and location.
• Medical Information: Symptoms, diagnosis, reports, treatment history, prescriptions, and consultation details shared voluntarily.
• Appointment Details: Preferred date/time, doctor selection, and payment data (if applicable).
• Technical Data: IP address, browser type, device details, and usage patterns.
• Cookies & Tracking Data: Information collected via Google Ads, Google Analytics, and related tracking tools.

How We Use Your Information

Your information is used solely for legitimate medical and service-related purposes, including:

• Booking and managing appointments.
• Providing medical consultation and follow-up services.
• Sending appointment reminders, updates, or educational newsletters (with consent).
• Enhancing website performance and patient experience.
• Running analytics and remarketing through Google Ads.
• Complying with applicable legal and regulatory obligations.

We do not sell or rent personal or medical information to any third party.

Cookies and Tracking Technologies

Our website uses cookies to improve usability, personalize content, and deliver relevant ads. Cookies help us:

• Understand website performance and visitor behavior.
• Display targeted advertisements through Google Ads.
• Improve online appointment scheduling and patient engagement.

You may disable cookies in your browser settings, though this may affect site functionality. For more details, visit Google’s Cookie Policy.

Data Storage and Security

All collected data is stored securely on encrypted servers. We implement SSL encryption, secure hosting, and restricted access controls to protect against unauthorized access, misuse, or disclosure. Medical and personal data are retained only for as long as necessary for healthcare, legal, or administrative purposes.

Data Sharing and Disclosure

We may share information only:

• With authorized medical staff for diagnosis or treatment.
• With trusted third-party service providers (hosting, analytics, or communication tools) bound by confidentiality agreements.
• When required by law or court order.

GDPR Rights for International Users

If you are an international visitor, particularly from the EU, you have the right to:

• Access, correct, or delete your data.
• Withdraw consent at any time.
• Request data portability or restriction of processing.
• File a complaint with your local data protection authority.

You may exercise these rights by contacting us at rakesh1vincitan@gmail.com.

Your Consent

By using this website and submitting your data, you consent to the terms of this Privacy Policy and the processing of your personal and medical data as outlined.

Contact Us

If you have questions about this Privacy Policy or your data rights, contact us at:

Contact: +918686228462
Email: rakesh1vincitan @gmail.com